Another Handful of Tips 89R – Coaching Skills

Five of the best coaching tips

The role of a coach should be to help people reach their full work potential.

Good questioning and listening skills are essential to establish a strong empathy right from the start of coaching.

1. First establish a rapport

Good coaches establish an early trust and a rapport with the people being instructed.

Make sure they fully understand what is expected of them and explain the possible rewards for their achievements.

2. Arrange for systematic coaching

Have an agreed goal for each session and try to guide conversations through good open-ended questions.

Challenge people you are coaching with graduated step by step experiences to build their confidence.

Try to make training fun and enjoyable.

Use different training ways to make coaching more interesting.

3. Feedback is the key to improvement

Give regular feedback and helpful constructive reports on progress.

4. Reward effort and achievements

Praise good work and encourage people to improve. Small rewards when each step has been completed satisfactorily can be an incentive.

The ultimate returns from learning should be more earnings.

5. New skills must be practised

As soon as possible make use of the new skills learned. People become frustrated if the new skills are not used to the advantage of the organisation or the workers.

Encourage with praise, build confidence with graduated experiences. Give honest and constructive feedbacks.

Increased business profits are the rewards of sound coaching.

–Geoffrey Moss
mossassociates.co.nz

“A sense of achievement is a satisfying experience, especially achievements in learning.”

SOURCE: “Training Secrets. Helping adults learn” 190p., Moss Associates. Ltd, New Zealand and Cengage Learning Asia, Singapore. Also available as an e-book from Amazon.com. Learn 49 ways to train and how to assess and improve your own training skills.