Rolling On – The Best Handful of Tips 151 – Establishing a RAPPORT

Establishing a RAPPORT

 To start a conversation with a stranger you need to go through a kind of a ritual. The ritual will vary between races, sexes and the status of people.

            The best thing to wear at the start of a conversation is a smile.

Five of the best tips to help you establish a rapport  

* Get the person talking

            First, find a common bond of interests. The weather, the temperature or the environment are common starting points.

 

* Try to put the person at ease

            Once you have started to chat start asking questions – preferably open-ended ones. “Do you live around here?” “How long have you lived here?” “ Where did you come from?” “Where did you go to school?” “Why did you move to this country?””How was your week?”

 

* Seek common interests

            Try to identify similarities – things you have in common, be it clothing, sport or location.

 

* Don’t dominate

            Pay attention to the person you are chatting to. Listen with care and try to not to monopolise the conversation.

            Try to mirror their behaviour, language style and views.

 

* Know how to finish the conversation

            End on a positive friendly manner.

            ” It was nice meeting you. I hope to meet you again someday as I found your views very interesting.”

            People often tell strangers things they wouldn’t tell their family or friends. You can learn a lot. 

-Geoffrey Moss (mossassociates.co.nz)

“You will please more people by listening to them than talking to them.”

SOURCE: “Time-Savers” Moss Associates, New Zealand and “Time Management Secrets” Cengage Learning Asia, Singapore, Se-Education Public Co. Ltd, Thailand and The McGraw Hill Co. Australia. Also as an e-book available from Amazon.com
Time savers for busy people Australia 2

 

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