Restructuring YOUR Business 

Change is a continuing process, not a goal, a constant journey, not a destination.

          Managers were advised to be fair, consistent, insistent, and persistent. But today a good manager is a team leader, a good communicator, a coordinator, a facilitator, and a mentor. Times have changed.

A handful of tips to remind you.

* Reorganising the business

          In many well-established organisations working conditions have become constipated and rules have becomes fixed.

But in others constant change is normal.        There is nothing wrong with change if the working climate is one seeking perfection, faster service and reduced costs.

          Delegating quality control and full responsibility to the point of action can save much time, effort and money as well as giving workers greater job satisfaction.

* Your top priority

          What is a manager’s top priority – your shareholders, your staff or your clients?

          It must be the staff. Unless they are happy and enthusiastic the clients won’t be satisfied and consequently, the shareholders will suffer.

* Build a strong corporate culture

          Find the best people you can, train them, give them clear instructions and allow them to do the job their way.

          People have a basic need to make a difference  – they want to achieve. Help them achieve.

          Never be too busy to talk to staff – particularly if something is upsetting them.

* Motivate your people

          There are four things that will help motivate your staff.

• Pride in doing a good job.

• More responsibility.

• Personal growth and development.

• Advancement and the recognition of achievement.

 Think about these four points. How can you use them to motivate your people? 

* Your communication skills are important

          You’ve got to be able to ask the right questions and you must be a good listener.

          You must have your finger on the pulse of the job at all times. Unless you know what is going on, and the staff know what is expected of them, you are in trouble.

          The ability to delegate is the key to management – a good manager is a good facilitator.

-Geoffrey Moss (mossassociates.co.nz)

“Face reality as it is today – not as it was yesterday.”

Source: “Revitalise YOUR Business”, Moss Associates Ltd, New Zealand.” Business Secrets. Guidelines for New Leader-managers”, Cengage Learning, Asia; the Singapore Institute of Management and McGraw -Hill, Australia.  Also available as e-books from Amazon.com and from the VitalSource Bookshelf.