Set high STANDARDS 

 In business always aim to be the best. Don’t procrastinate but set high standards.

          Aim to give the best service at the lowest price.

          High-quality products and services are the results of planning, teamwork and a commitment to excellence.  It’s more to do with people and their motivation than with equipment and conditions in their workplace.

A handful of tips to consider when you are trying to improve a product or a service.

* The essential tools

          Good communication and good training are essential tools in developing a sound workplace philosophy.

          Encourage all workers to maintain high standards at all times.

 * Give worker a share

          Standards improve faster if workers have a stake in the business.

          People who share in their workplace profits take a greater interest in the quality of their products and services and the final output.   

*  Move responsibilities from inspectors to workers

          Workers given authority are often keen to show they are capable of greater effort and get their co-workers to do likewise. This can cut costs and improve output.

*  Set quality standards for each step in each job – then aim to improve on them

          Quality standards should be put in writing. They should be written in simple, clear language that all workers can fully understand.

          Refuse to accept anything but the best.

          Do not lower your standards in an effort to reduce costs.        

* Constantly evaluate

          Aim to keep making continuous improvements to the services they provide your company.   

          Keep making small improvements and maintaining high standards at all times.

          If you put your name on a product make sure it has been well tested before it is released. A faulty item could ruin your reputation and your business.

          Quality standards, like public relations, are everyone’s responsibility.

Geoffrey Moss(mossassociates.co.nz)

” Today’s quality is tomorrow’s reputation.”

Source; “Revitalise YOUR Business” Moss Associates Ltd., New Zealand, Singapore Institute of Management, McGraw-Hill, Australia, Ane Books India and Se-Education Public Co. Thailand.