BUSINESS II –

Grow with your clients

It’s the ability to deliver a consistently high quality service every time that brings clients back. Offer great customer services.

A handful of tips to stimulate your business

* Establish a good relationship

       Go out of your way to establish a good relationship with your clients by giving them a special fast, low cost, quality service. Make them feel important!

* Increase the numbers

       Keep seeking new clients. Your best and cheapest advertising is by word of month. The more satisfied clients you have, the more new clients you will get.

* Try to increase the frequency of customer transactions

       Aim to add additional services to help satisfy the needs of your customers.

* Increase the value of each sale or service

       This is best done by reducing the costs of your inputs.

* Improve your systems

       Training your people better, delegating tasks to front line staff can all play a part.

Geoffrey Moss (mossassociates.co.nz)

It’s easy to start a business but to keep it growing takes much work and skill.”

For those in need download our FREE book “NO JOB! WHAT NOW? available from our website.

Source: Time-Savers, Moss Associates.Ltd  New Zealand; McGraw-Hill, Australia & Times Business Books,  a Federal Publication, Singapore and Time Management Secrets, Thomson.