SELLING –
To sell well you must tell well.
Good sellers spend much time establishing a rapport with their clients.
Marketing, selling and service all go hand in hand.
Experience seller know it’s easier to retain existing customer than to find new ones. You do this by giving them a great service unmatched by competitors by building a trusting relationship.
A handful of tips to sell a product or a service
* Get to know both your products and clients well
To convince others, first convince yourself.
Believe in your products and services – get to know them well.
The people you want to sell to should be viewed as distinct target groups, requiring different approaches and different strategies.
* Network
Get known to many people.
Join clubs and organisations. Try to make a contributions to get known and trusted.
Regularly visit old friends and old customers.
* Listen very carefully to your customers
You can learn so much by asking basic questions and listening carefully. People like to be heard and listened to.
* Follow up with first class service
By following up your services you will retain good clients and gain many new ones. Word of mouth recommendations are cheap and are the best kind.
* Exceed the expectations of clients
Always aim to exceed clients expectations.
To be successful try to make life easier for your clients and customers.
Geoffrey Moss (mossassociates.co.nz)
“Successful selling comes from knowing the needs, the wants and the desires of your customers.”
For those in need, download our FREE book “NO JOB! WHAT NOW? available from our website.
Source: Time-Savers, Moss Associates . Ltd, New Zealand; McGraw-Hill, Australia; Times Business Books, a Federal Publishing House, Singapore and Qingdao Publishing House, China.
