TRAINING  –

Aim for results –

         Managers and leaders should be involved in planning training. Without their full support, encouragement and follow-up, expensive training can be wasted.

         Having run training programmes in many countries I found when top managers and directors showed  an interest in training programmes trainees were encouraged to make a greater effort to perform.

         Training should be linked to real work situations and should include creative and lateral thinking. It should be to inspire action, rather than fill with knowledge.

         Training must be considered a budgeted item like travel and sales.

         Suitable locations and resources for training must be made available.

A Handful of Tips to improve training

*  Training should support the organisation’s long-term objectives and goals

         There must be an active long-term training policy fully supported and encouraged by top management.          People leaders are responsible for training policies,  budgets and economic effectiveness of all programmes.  

*  The Trainer’s ABCD

Audience;

Who are you going to train?

Behaviour:

What type of changes do you expect?

Condition:

When and under what conditions do you expect the change to occur?

Degree :

How much change do you expect  and how will you find out?

* Steps in a training programme

1. Analyse the job, then the trainees.

2. Assess the training needs, and set the training objectives.

3. Prepare lesson plans, and select the training techniques, methods and aids needed.

4. Carry out training, and evaluate how successful you have been in reaching your objectives.

* Sufficient time must be allocated during working hours for the required training to be carried out

         Training must be a special event and made enjoyable.

* Skilled people should carry out training and all training should be evaluated

         Large organisations should employ professionally trained trainers. They should be in constant liaison with top management.

         Respected experienced leaders should also be trained in the art of training.

         All training should  be evaluated and be economically effective.

         Time spent at training sessions means loss of work. Therefore all activities should be worthwhile and benefit the employee and the organisation.

          Today business is all about performance, productivity and accountability and trainers must be held to account.

-Geoffrey Moss (mossassociates.co.nz)

“Train people in several skills.

Multi-skilling makes an organisation more flexible and gives your people more satisfaction.”

SOURCE: “Training Secrets. Helping adults learn” 190p., Moss Associates. Ltd, New Zealand and Cengage Learning Asia, Singapore. Also available as an e-book from Amazon.com.