Improve Your ACTIVITY –

Make a lifetime commitment to self-improvement by objectively and unemotionally evaluating all your actions. Keep asking yourself, “How could I have done better?”

        Today’s business is all about performance, productivity, and accountability. 

        All activities should be evaluated and subjected to questioning about their costs and benefits.

        People should have the time to think about the relevance of events and be given the time and encouragement to give their honest views and feedback.

        Most people want to contribute and they will also like to know their opinions have been heard and considered.

A Handful of Tips to improve your activities

* Ask simple questions

        After an event or an activity, ask, “How can we do better next time?” ; “What changes would you recommend?”; “What actions should we take?”

* Was it worth it?

        Calculate the costs, the results, and then returns to see if the activity was worthwhile.  

      What were the benefits?

* When is the best time to evaluate?

        Timing is important.

        Allow time for people to think about the results of an event.       

        If people have other things on their mind. If they are in a hurry to get home or they have problems, their answers could be hasty and not given the consideration they deserve. 

* Don’t make appraisals an inquisition

        Keep evaluations relaxed and friendly. Keep it pleasant.

        Explain they are necessary to see where improvements can be made.           

* When reporting results  

        Start and end on a positive note.

        Discuss progress made and the successes achieved. 

        You can improve your next event by asking three simple questions.  “What do we do right? What did we do wrong? How can we improve?”

–Geoffrey Moss (mossassociates.co.nz)

“‘Well done’, is better than ‘Well said’.”

SOURCE: “Training Secrets. Helping adults learn” 190p., Moss Associates. Ltd, New Zealand, and Cengage Learning Asia, Singapore. Also available as an e-book from Amazon.com. Learn 49 ways to train and how to assess and improve your own training skills.