PROBLEM-Solving –

        Problems tend to get bigger if they are not dealt with promptly. The best way to stop worrying about a problem is to solve it fast.

        Examine all aspects of a problem in an effort to find a rapid solution.

        Always inform your boss if you have a problem and suggest possible solutions.    

        Most people rush to find solutions before they know what the real problem is.

        Identify your problem. Analyze the real cause. Look for alternative solutions then implement the best solution as soon as possible.    

A Handful of Tips to help you solve your problems

* What is the problem?

        Define the problem.

        What is the real problem?

* List causes

        Seek causes. Make a list of possible causes and try to work out the real cause.

        The obvious cause is not necessarily the real cause of the problem. Often it is due to personality conflicts, political or international situations, out of your control.  

*  List ideas for a possible solution

        Establish criteria for what will be an acceptable solution.

        Next, generate a list of possible solutions by using a ‘brainstorming’ type session.

        When looking for a solution involve others so they can suggest solutions. They see things through different eyes.

* Select the best recommendation

        Discard all impractical solutions.

        Discuss all the practical recommendations and their implications.

        Decide on the best solution.

* What do you do now?

        Plan the action to be taken and decide how any recommendations will be implemented.

        People often work better when under pressure. Get it solved as quickly as possible.       

Appoint competent, experienced people to make any changes needed. If they have been involved in solving the problem they will be more supportive of any changes needed.

        Problems often become opportunities when solved fast.

-Geoffrey Moss(mossassociates.co.nz)

“The best way to stop worrying about a problem is to solve it.”

Source: “Training Secrets” published by Moss Associates Ltd, New Zealand, and Cengage Learning Asia. Also available as an eBook from Amazon.com.