Become a LEADER Good leaders are always in demand for top management roles.           They are not born they develop .           Leadership is principally a behavioural skill and can be learnt.           Leaders are recognised because their teams produce superior work and have a higher output. A handful of tips to help you become…

Training new PEOPLE – Rolling On   Mentoring is a good way to train new employees. It ‘s a learning and development partnership between a trusted and experienced person and someone who wants to learn. It can be a satisfying job for an experienced worker. It can save people  from making unwise decisions and expensive mistakes. …

Preparing a DISPLAY         An effective display and an exhibit should arouse interest, stimulate thought and cause action. Most fail to do this. Too many displays are cluttered and contain conflicting messages.  “To get attention your display must be different.” Displays and exhibits must get their messages across quickly. Displays should contain simple…

Preparing for the UNEXPECTED           Every journalist wants a scoop. Scoops could threaten the business of a country or an organization.            I once asked an editor of a major newspaper:  “What makes a good story? “ He replied “A disaster!”  Disasters make good stories.”         Countries and organizations must be prepared for…

My BLOGGING REPORT –  – Rolling On – Management Tip 70 My BLOGGING REPORT          I have held many interesting jobs in my career from a Farm Advisor in New Zealand, a Director of a Government Ministry, a Senior University Lecturer, and a  Senior Planner-Programmer for the United Nations Development Programme for Asia and the…

Improve Your COMMUNICATION  SKILLS      For a successful career make the effort to get along with others regardless of race or creed.           Success in life usually depends on how well you communicate with others.           There is nothing like a smile and the use of a few simple words of praise to please…

How to SUCCEED   In my workshops, largely in Asia, I asked over 2,000 managers what makes a good employee and what makes a good manager. Here is a summary of their thoughts about the secrets to a successful and rewarding career.          Success is largely based on imagination, ambition and the will to work.         …

Lock-Down Tips   If you don’t look after your body no one else will.         This is a repeated blog to remind you of what you should be doing during this lockdown crisis.          Go back to the basic skills. Watch your diet, exercise regularly and keep mentally active.         “If it is to be, it’s…

PERSUASIVE -WAYS  Watch out for the tricks used to make messages persuasive.           Be aware of the ways used by salespeople, politicians, religious leaders and others to influence your opinions and decisions.           Advertising is persuasion. And persuasion is an art. A handful of tips used to persuade people to take some form of action…

Handling COMPLAINTS Complaints should be treated as indicators of potential trouble.    Welcome them. But don’t make excuses!         Businesses and organisations will thrive only if customers and clients are satisfied with the services they are receiving and with the products sold.           Staff should be trained to deal with complaints promptly. If complaints…