Handling DISAGREEMENTS –         Most conflicts occur either when some people see a situation differently from others, or as a result of misunderstandings.         Conflicts can originate from arrogance –  complacency and poor communication.         Your actions in resolving conflicts will demonstrate to management how good you are as a problem-solver,  negotiator, and leader.    A…

Getting STARTED –         Many people find starting work after a break difficult, especially on Mondays . It’s often called ‘Mondayitis’.          Mondayitis is a feeling of weariness, apathy and general distress people feel when returning from a holiday, or when starting the Monday working week.         Try making every day a day of achievement.…

Reactivate PEOPLE –         People work harder when they are encouraged and there is something in it for them.         Many people get bored with their job and their productivity declines. When this happens counsel them and challenge them with new tasks.         The most important act in motivation is individual recognition.         Job enrichment…

Changing Your CAREER –         Looking for a new job is not easy and it should be tackled logically and professionally.         Make it a learning experience.         Why not set up your own business from your home.        A Handful of Tips to help you get a new job     * Network         Build strong networks.…

Giving COMMANDS –         Orders should be clear, concise, and complete.         Orders can be in the form of commands, demands, requests, or suggestions.         Today orders are normally given to team leaders by requesting and suggesting action and the results desired.    A Handful of Tips on the best way to give orders to…

Better MEETINGS – The success of a meeting can only be judged by its results.         As a leader, your reputation will largely depend on how well you run a meeting.         If you have good communication systems in place you will need a few meetings.         Before you set up a meeting answer these…

When TRAINING – Variety is the spice of life so make your training interesting, entertaining, challenging, and enjoyable.         A training workshop is a powerful teaching and learning tool.         Get a group together in a quiet location to share experiences, plan, study, solve problems, and extend their knowledge. This is a recommended way to…

To Succeed at WORK  –   “There is nothing like a dream to help plan your future.”         You will succeed at work if you learn to do all things well –  the simple things and the difficult things.         Today, with its rapidly changing technology, you must make constant learning one of your goals.…

Establish a RAPPORT  –         At the start of a presentation try to establish a rapport with your audience.         Give a quick factual overview of the situation. Tell them what you propose to tell them and why.         The best thing to wear at the start of a presentation is a smile. Look around…

Handling INTERJECTIONS  –         The world is in turmoil today, hecklers and hostile audiences are now more common.         Handling hecklers requires care and skill.         Dealing with interjections is a high-risk activity.  In most cases, the audience will be on your side and resent interjections.         Risks are minimized if you deal with your…