SELLING –         To sell well you must tell well.         Good sellers spend much time establishing a rapport with their clients.         Marketing, selling and service all go hand in hand.         Experience seller know it’s easier to retain existing customer than to find new ones. You do this by giving them a great…

SELF IMPROVEMENT – Develop New Skills –         Commit yourself to a life of ongoing personal development.         The world is constantly changing and new skills will always be needed.  The best jobs will go to those who keep updating their training and education.         See things as they are and ask ‘why?’ Dream of…

For a SUCCESSFUL CAREER –        Start looking for a career that would make the best use of your qualifications, experiences and  your talents.      You need to sit down with a mentor and identify your strengths.         Look for an organisation that’s growing and is large enough to train people and grow talent.         Be…

REPORT WRITING –         Report writing can be an interesting and exhilarating experience  – it’s your chance to help bring about change if you write clearly and present it well.         It is not a difficult if it is broken down into small tasks. A handful of tips to help you present a good report…

Establishing a RAPPORT  –          To start a conversation with a stranger you need to go through a kind of ritual.          The ritual will vary between races, sexes and the status of people.          The best thing to wear at the start of a conversation is a smile. A handful of tips to help…

Audience RAPPORT – (a repeat topic)         To connect with an audience first bait your message to hook them right from the start of your presentation.         Select a topic of interest to them.           Focus on a simple, clear, message.         If you don’t get attention at the beginning the rest of your…

QUESTIONING –           You will never progress to a top job until you have learned to ask hard questions.         A skilful questioner learns much.         Ask basic searching questions. They are easier to handle than mistakes. A handful of tips to improve the way you question * Put the person at ease first        …

QUALITY –   Aim for Constant Improvements         Most people are self-motivated, enjoy developing their skills and work best when they are given the freedom and the responsibility to get on with the job.         Poor management and supervision or the use of inferior  resources and equipment can prevent an organisation giving clients the best…

PUBLIC RELATIONS – To get the image you want         It takes time and money and commitment to build a good public image, but it could be lost with one foolish action.         The power of public opinion must be faced, understood and managed.         A strong PR campaign relies on the careful planning and…

PRODUCTIVITY – Increase Your Production         Productivity is not an end in itself, that end should be customer satisfaction.         A customer- perspective starts with the market, then the product.         Try to build new products around gaps in the current market,  trends and fashions.         It’s only productive if it’s measurable and profitable.        …