The Best Handful of Tips 25 –   Improving Your Customer Services Modern management practices concentrate on improving staff performance. We should hear more about satisfying our customers and improving our services to them. The five best ways to improve your services and acquire new customers Make the time to talk to customers Greet…

The Best Handful of Tips 24 – When applying for a new position    Do your homework first, then look smart for your interview. Never forget you don’t get a second chance to make a first impression. Talk to people who know the business and seek  their advice about its culture, attitudes and policies. If…

  The Best Handful of Tips 23 – Establishing a Rapport with an Audience   Try to build a bond with your audience right from the start. Focus on a simple, clear, interesting, entertaining message.  It’s new information people want, or new ideas they haven’t thought of.   The five best tips to establish a…

The Best Handful of Tips 22 – Stimulating Innovation A business has five main functions – innovation, marketing, profit, integrity and respect. Innovation is the fuel of corporate survival. With cooperative management, enthusiastic workers and an environment conducive to free -thinking and innovation, companies can survive and thrive. Successful managers must create a working climate…

Interaction is integral to the blogging experience. We’ve just redesigned sharing and reblogging on WordPress.com to make joining the conversation even easier. Source: A New Design for Sharing and Reblogging

Interaction is integral to the blogging experience. We’ve just redesigned sharing and reblogging on WordPress.com to make joining the conversation even easier. Source: A New Design for Sharing and … Source: A New Design for Sharing and Reblogging

The Best Handful of Tips 1 – Become a better listener This is the start of a new series based on the best blogs from the 200 blogs in the “A Handful of Tips” and “Another Handful of Tips” series. Having conducted workshops for over 2,300 managers in Asian and Pacific countries I have been…

HELPDEX for Another Handful of Tips – 50 topics Use these basic tips to make life easier and help you achieve more in less time. (Print this list off to make searching easier.) In our archives in mossassociates.co.nz you will find an additional 101 topics in “A Handful of Tips”. You can also download them…

  Another Handful of Tips 47 –                        Leadership Skills The five best ways to improve your leadership skills Good leaders inspire their workers to raise their performance to higher levels and help them improve their traits. They can be recognised because their people display superior performance. Good leaders are always in demand for management roles…

Another Handful of tips 45 – Managing Stress   The five best tips to help reduce your stress levels Stress can be caused by physical or psychological problems. It is often the result of work pressure, conflicts at work, or by out-of-work worries such as money or family problems. 1. Get organised Plan your activities…