A Handful of Tips 23 – The New CEO   Five of the best tips for a new CEO   Tread softly when you begin working in a new organisation. You will be watched an d judged from the day you arrive.           You can move into the new leadership role smoothly and lay the…

A Handful of Tips  22 – Managing   Five of the best tips for managers   A good manager has a strategic vision and the ability to direct and encourage staff so they achieve the goals of the organisation.      1. Become a good role model   Lead from the front.           Maintain high…

A Handful of Tips 21 – Public Relations   Five of the best tips to get the image you want   It takes time, money and commitment to build a good image, but it can be lost with one foolish action.           To enhance your public image, present your messages attractively. Make them simple, honest…

A Handful of Tips 20 – Complaints   Five of the best tips to deal with a grievance  Businesses will thrive only if customers and clients are satisfied with the products and the service. If complaints are not handled skilfully and quickly valued customers will be lost.           Complaints should be treated as indicators of…

Five of the best tips to enhance your relationships   Discover the power of praise – it will make your world a better place. Praising and saying “Thank you ” is a neglected skill. A few words of appreciation and approval can improve a person’s performance and enhance the relationship.   1. People need praise…

A Handful of Tips 18 – Exhibiting   Five of the best tips for staging an exhibit   Displays and exhibits must get their messages across quickly. They should arouse interest, stimulate thought and cause action.   1. State your aim           What message do you want to get across?           What actions do you…

A Handful of Tips 17 – Coaching   Five of the best coaching tips   Good coaches establish trust and a rapport with the people being instructed. They should encourage with praise, build confidence with graduated experiences and give honest and constructive feedback.     1. Establish a rapport             Spend time establishing a…

A Handful of Tips 16 – Career Choice   Five of the best tips to plan your career   People entering the workforce today need a good basic education and a variety of work and social experiences.  Think about what you want to do for a career and make plans to achieve your ambition.  …

A Handful of Tips 15 – Career Advancement   Five of the best tips to advance your career in a large organisation   What you want to be is more important than what you are. You will need to plan and work hard to achieve success.   1. Get to know the corporate culture          …

A Handful of Tips 14 – Competition   Five of the best tips to help you beat the competition   Beat Your Rivals   Learn as much as you can about organisations competing with you to supply services or products. Aim to exceed them in all facets of activity such as quality of products, price,…