A Handful of Tips 80 – Training Adults  The five best tips when training adults Most adults will be keen to learn if they know the training will benefit them directly. It should be timely and result in greater work satisfaction, increased self-esteem and give a better quality of life.    1. Adults learn best when…

A Handful of Tips 79 – Selling   The best five tips to sell a product or service You must tell well to sell well. Successful sellers spend time establishing a rapport with their clients before they promote their selling. They must know their product well and believe in it. 1. Get to know your…

A Handful of Tips 78 – Saying No!   The best five tips to refuse an offer or reject a recommendation     1. Listen carefully to the proposal  Hear what people have to say. People expect their opinions to be heard and considered. Take their opinions seriously. Ask questions and show interest. 2. Always be…

A Handful of Tips 77 – Work Efficiently  The best five tips to help you achieve more at work  To be more efficient you will need to exercise a great deal of self discipline, get more organised and learn to prioritise your jobs. You can do that! 1. Plan your day’s work  If possible, each…

A Handful of Tips 76 –                               Organisational Change The best five tips to overcome resistance to change in a organisation 1. Gain support Before you start to make changes discuss the matter with top management and make sure you have their full support. Gain the support of leaders, especially those who are well-liked and…

A Handful of Tips 75 –                               International Training The five best tips before you begin a training programme in a foreign land The way you train in your country may not be the best way to run a training programme in another country so do your homework and make your training flexible. 1. Research…

A Handful of Tips 74 – Creativity   The five best tips to stimulate creativity Creative people often see familiar things as old-fashioned and out-of-date and want to create something new and worth-while. 1. Provide working conditions where creativity can flourish Encourage workers to think about the future. Use brain-storming, mind-mapping and other innovative techniques…

A Handful of Tips 73 – Feedback The five best tips to stimulate feedback All organisations should aim for continuous improvement in their services. Feedback is essential to find out what people are thinking about your organisation. It can also serve as an early warning sign of problems and grievances. 1. Use social and informal…

A Handful of Tips 72 –                             Competitive Advantage The five best tips on ways to create a competitive advantage Aim to exceed your rivals in all facets of activity. It’s the ability to deliver a consistently high quality product or service every time that brings clients back. 1. Establish explicit goals that are agreed…

A Handful of Tips 71 – Audience Analysis Five of the best tips when you plan to communicate with a mass audience  Before you start to prepare a presentation, a report, an article or any other form of mass communication, find out as much as possible about the audience you are aiming to reach. The…