How to Solve PROBLEMS 

Like a leaking ship, problems tend to get bigger if they are not dealt with promptly. Examine all aspects of a problem quickly in an effort to find a rapid solution.

          If you are ambitious learn the skills to solve problems. People who can solve problems are in great demand for leadership roles.     

Five of the best tips to help solve problems

 * Define the problem clearly

          What is the real problem?

          Many people rush to find solutions before they know what the real problem is.

          Make sure you fully understand the true nature of a problem, very often they are caused by personality clashes.  

          Make two lists.

* List possible causes

          Discuss the possible causes in detail. Encourage lateral thinking. Make a list of possible causes.

* List possible solutions

          First, establish criteria for what will be an acceptable solution. Next, generate a list of possible solutions by using a ‘brainstorming’ type session.

          When looking for a solution involve people who know and understand the situation and include some who don’t. Very often they see things through different eyes and can often suggest an unexpected solution.

* Choose the best recommendation

          List all practical recommendations and their implications.

          Decide on the best solution.

* Make an action plan and evaluate the end results

          What action needs to be taken?

          Appoint competent, experienced people to make any changes needed. Who must do what, by when? If they have been involved in solving the problem they will be more supportive of the changes needed.

          How successful has the agreed solution been? 

To summarise:

• Find the real problem

• List all possible causes

• Examine these ideas

• Brainstorm for possible solutions

• Examine all ideas and the alternatives

• Choose the best solution

• Plan action required to implement it

• Evaluate the results

          Problems can become opportunities when you bring the right people together.

          Never take your boss a problem unless you can suggest a possible solution.        

-Geoffrey Moss (mossassociates.co.nz)

“The best way to stop worrying about a problem is to solve it!” 

 Source: “Revitalise YOUR Business”, Moss Associates Ltd, New Zealand.” Business Secrets. Guidelines for New Leader-managers”, Cengage Learning, Asia; the Singapore Institute of Management and McGraw -Hill, Australia.  Also available as e-books from Amazon.com and from the VitalSource Bookshelf.